Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Getting Your COVID-19 Test Results

Your test results will not be available for up to 7 days after testing.

TRICARE Online

You are strongly encouraged to obtain your test results using TRICARE Online.
If you need assistance setting up your account or obtaining access, go to the TRICARE Online site:

  • Click on "Log In"
  • Under DS Login, choose "Need An Account?" or "Activate My Account"

If You Test Negative

You will receive an automated call from Womack to notify you of your negative test results.

If You Test Positive

You will receive a phone call from a Ft. Bragg Department of Public Health Representative

 

 

Outpatient Medical Records

Monday, Tuesday, Thursday, and Friday:
7:30 a.m.-4:00 p.m.

Wednesday:
7:30 a.m.-12:00 p.m.

  • What It Means
Don’t forget to keep your family’s information up to date in DEERS!