Fake MHS GENESIS Patient Portal site

Learn more...

Health Services

Ambulance Service 

Our mission is to provide basic and advanced life support emergency medical coverage for all sick and injured persons on Fort Liberty, Simmons AAF, Pope AAF and surrounding training areas on a 24-hour basis. We also provide ground inter-facility transportation for Womack Army Medical Center and Fayetteville Veterans Affairs Medical Center and on-site emergency medical coverage with ambulance support for special events and activities.

In times of emergency, TRICARE covers ambulance services for patient care. However, there are certain rules and limitations, so you should be familiar with TRICARE policy before seeking transportation by ambulance for yourself or a TRICARE-covered family member.

Learn more about TRICARE Ambulance Service.

Ambulance Services Covered

  • Emergency transfers between a beneficiary’s home, accident scene or other location and a hospital
  • Transfers between hospitals
  • Ambulance transfers from a hospital-based emergency room to a hospital more capable of providing the required care
  • Transfers between a hospital or skilled nursing facility and another hospital-based or freestanding outpatient therapeutic or diagnostic department or facility

Excluded Ambulance Services

  • Use of an ambulance service instead of taxi service when the patient’s condition would have permitted use of regular private transportation
  • Transport or transfer of a patient primarily for the purpose of having the patient nearer to home, family, friends or personal physician
  • Medicabs or ambicabs that function primarily as public passenger conveyances transporting patients to and from their medical appointments

Note

Air or boat ambulance is only covered when the pickup point is inaccessible by a land vehicle, or when great distance or other obstacles are involved in transporting the patient to the nearest hospital with appropriate facilities, and the patient’s medical condition warrants speedy admission or is such that transfer by other means is not advisable.

Contact Us

Hours

Fast Track (Currently Closed)
Monday-Friday
7:00 a.m. to 5:00 p.m.
OPEN

Federal holidays

Walk-ins only

Emergency Care

24/7

Phone

Fast Track
910-907-6000
Emergency Care
911
Military Health System Nurse Advice Line
1-800-TRICARE (874-2273)

Location

2817 Rock Merritt Avenue
Fort Liberty, NC 28310
Don’t forget to keep your family’s information up to date in DEERS!