Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Patient Resources

Sexual Harassment/Assault Response

The Army’s SHARP program exists so the Army can prevent sexual harassment and sexual assaults before they occur. Our goal is to eliminate sexual harassment and sexual assaults by creating a climate that respects the dignity of every individual person. 

 Sexual Assault Support

DOD Safe Helpline is a crisis support service specially designed for members of the DOD community affected by sexual assault.

Safe Helpline staff provides live, one-on-one support to survivors and their families. All Safe Helpline services are secure, confidential, anonymous, and available worldwide, providing survivors with the help they need, anytime, anywhere.

Contact Us

Phone

Fort Bragg 24/7 SHARP Hotline

Please call to get the contact information for individual unit SHARP teams. 
910-584-4267

DOD Safe Helpline
877-995-5247
Family Advocacy Program (domestic violence & child abuse)
910-322-3418
988 Lifeline
988 or 988 Lifeline

Resources

Don’t forget to keep your family’s information up to date in DEERS!