Patient Resources

Patient Relations

Compassionate, Appreciative, Respectful, Encouraging (CARE)

Our mission is to acknowledge our beneficiaries right to seek solutions to problems, concerns and unmet healthcare needs.  Patient Advocacy serves as a means to positively shape the patient experience; and acknowledge our Womack Army Medical Center staff and customer service champions. 

Our vision is to provide the drive for Womack Army Medical Center to rank number one in customer service and patient satisfaction among all medical treatment facilities.

Patient Advocacy Services

All requests for assistance that are routed to our offices are replied to upon receipt and/or as soon as possible, typically within 24 hours Monday-Friday.  We are committed to assisting both our beneficiaries and WAMC staff with resolving concerns, education, information and resource sharing.

Interactive Customer Evaluations (ICE)

We welcome your feedback! Let us know your concerns, suggestions, or compliments using our Interactive Customer Evaluations (ICE).
You may also click or scan the QR code below.

Patient Advocacy ICE

Contact Us

Phone

Patient Advocate Assistance (Primary Care Clinics, OB/GYN, and Emergency Department)
910-907-6036
Patient Advocate Assistance (all other services or locations)

910-570-3345

Administrative Support Assistant
910-907-6177

Hours

Patient Relations / Advocacy Office
Tuesday-Thursday
8:00 a.m. to 4:00 p.m.
Monday & Friday
By phone only: 910-570-3345 
CLOSED

Training and Federal holidays

Email

Send an email to the Patient Advocacy Office

Location

1st floor
2817 Reilly Road
Ft. Bragg, NC 28310
(Reilly Road entrance)

Don't forget to keep your family's information up-to-date in DEERS.