Patient Administration

The Patient Administration department provides oversight for patient accountability, patient affairs, medical records and patient movement.

Admissions and Dispositions

If you are admitted or discharged from Womack Army Medical Center, you must go through the Admissions & Dispositions Office. Upon admission you must present a valid military identification card to verify eligibility for military healthcare. At this time your demographics will be updated in the Composite Healthcare System (CHCS) to ensure the facility has the most current information. Patients 10 years old and higher need a valid military ID card.

If you have other health insurance, please provide this information to the admission clerk and complete the Third-Party Collection Program/Medical Services Account/Other Health Insurance form, DD Form 2569. 

Outpatient Medical Records

Womack Outpatient Medical Records maintains the outpatient medical records for all beneficiaries who receive their care in Womack specialty clinics or do not have a primary care manager on Fort Liberty. For more information on requesting your medical records, please view the Medical Records page or call WAMC Correspondence at 910-907-7179.

Release of Protected Health Information Office (RoPHI)

The Release of Protected Health Information Office releases medical documentation for all eligible beneficiaries and also processes all third-party requests. If you are currently a beneficiary, a copy of your record can be requested from your servicing clinic.

If you are exiting the service or a retiring service member, you are eligible to receive one copy of all medical records, to include your family members. If you are requesting a copy of your medical records for your insurance company, you are only entitled to one copy. If the insurance company requests copies of your medical records, they must have a written authorization from you.

Copies of medical records may be requested by completing the Authorization for Disclosure of Medical or Dental information form, and returning the form in person, by email or by mail.  Requests may take up to 30 days to complete.