Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

About Us

Soldier Recovery Unit

SRU Mission

Soldier Recovery Unit provides world class leadership and medical case management to eligible wounded, ill and injured Soldiers in order to return Soldiers to duty or transition them honorably to veteran status.

Battalion Commander's Intent

It is my intent to establish a Soldier Recovery Unit that provides a safe environment for Soldiers in transition and Cadre. We will provide world class comprehensive medical case management to our Soldiers in transition and we are committed to treating our Soldiers and their Families with dignity and respect.

Means to Achieve Our Mission

  • Build Trust & Confidence with Soldiers in Transition and their Families
  • Treat all persons with Dignity and Respect

Contact Us

Phone

Wounded Soldier and Family Hotline
1-800-984-8523

Hours

Monday-Friday
7:00 a.m. to 4:00 p.m.

Learn More

Don’t forget to keep your family’s information up to date in DEERS!