Primary Care

Primary Care Mission

To serve as the medical home for the soldiers, families, and retirees of the Airborne and Special Operations community. We are committed to building a foundation of health and readiness by delivering comprehensive, accessible, and exceptional primary care.
 

Primary Care Vision

To be the trusted healthcare home for America's finest—a world-class Primary Care service line where dedicated professionals provide compassionate, whole-person care for every member of our military family, at every stage of their lives.
 

Our Values: T.R.E.A.T.
Trust	Building enduring partnerships with our patients by delivering on our commitment to clinical excellence and personalized care.
Respect	Upholding the dignity and unique needs of every soldier, family member, and retiree we have the privilege to serve.
Excellence	Providing safe, timely, and high-quality primary healthcare that is both evidence-based and patient-centered.
Agility	Being resilient and responsive, adapting our care to meet the evolving health needs of our individual patients and the community.
Teamwork	United with our patients, specialty partners, and staff, we collaborate to achieve the best possible health outcomes for our community.

 

Services Include

• Routine care, like an annual physical exam
• Medical treatment for nonemergency or nonurgent care
• Follow-up care if you have ongoing medical problems
• Preventive health care, like immunizations and allergy shots
• Family planning
• Patient education and counseling
• Population Health
• Primary Care Clinics
  • Byars Health Clinic
  • Clark Health Clinic
  • Executive Medicine Clinic
  • Hope Mills Medical Home
  • Linden Oaks Medical Home
  • Robinson Health Clinic
  • Womack Army Medical Residency Clinic

PCMH Functions and Services

A Primary Care Medical Home has the following core functions and attributes: 

• Patient-centered care
• Comprehensive care
• Coordinated care
• Superb access to care
• Systems-based approach to quality and safety

You have

• A Primary care clinician
• An interdisciplinary team that works in partnership with you
• Consideration of your cultural, linguistic, language and education needs/preferences
• Your involvement in establishing your treatment plan
• Support for your self-management

Referral Management and Patient Engagement

• Referrals are sent through MHS Genesis to the Humana portal to ensure coordinated care to reach the patient's needs
• ICE and JOES are used to get feedback 
• https://ice.disa.mil 
• Self-Management and involvement in your care is encouraged and supported

Superb Access to Care

• Patient Portal
• Nal
• On-line Booking
• ER/UCC access during closed office hours