Two full-time audiologists and one technician staff the audiology clinic at Womack Army Medical Center.
Please note Womack can no longer support the optional Retiree At Cost Hearing Aid Program.
Hearing aid services at Womack are limited to active duty patients only.
Retirees seeking hearing aid services may contact their local VA Audiology clinic for an appointment. Contact your local Military Treatment Facility (MTF) to find out if they have an active RACHAP program; many locations do not.
TRICARE covers hearing aids for dependents of active duty service members who meet the following criteria:
Adults with hearing threshold of at least 40dB HL in one or both ears when tested at 500, 1,000, 1,500, 2,000, 3,000, or 4,000Hz; or hearing threshold of at least 26 dB HL in one or both ears at any three or more of those frequencies; or speech recognition score less than 94 percent.
Children with hearing threshold level of at least 26dB HL in one or both ears when tested at 500, 1,000, 2,000, 3,000, or 4,000Hz.
All patients must obtain a completed consult from their referring Primary Care Manager (PCM) or outside provider.
Consults should include:
- specific concerns
- date of referral
- patient information
- referring PCM or outside provider's name
Patients should activate the referral and book an appointment.
To make an appointment, all patients must first obtain a completed consult from their referring primary care manager or outside provider, wait 72 hours for processing, then call 1-910-907-7405 to complete the appointment booking process.
For same day or 72-hour consultations: Provider-to-Provider contact please.
Consultation Services Provided
Walk-In Hearing Aid Services for Active Duty Service Members
Active duty service members may drop off their hearing aids for repair without an appointment.
Active duty service members may use walk-in services to obtain hearing aid batteries, wax filters, and other supplies.
Army Hearing Program
The Army Hearing Program (AHP) consists of hearing readiness, clinical hearing services, operational hearing services, and hearing conservation. AHP services include hearing monitoring, hearing protection fittings, and hearing loss prevention education.