Health Services

Pharmacy Services

COVID-19 Response

Pharmacy services has updated procedures and information in response to COVID-19. Please refer to the Womack COVID-19 information pages for the latest information from the Department of Pharmacy, TRICARE, and the Defense Health Agency (DHA).

The Womack Department of Pharmacy would like to thank the more than 147,000 beneficiaries eligible to visit and use our pharmacies. Our commitment to you is nothing less than our best. We continuously strive to and seek to implement new programs that improve both the quantity and quality of our services. We appreciate the opportunity and privilege to serve you. Thank you!

Womack Formulary
- Search the Formulary List
- Over-the-counter Self-Care List

Prescriptions
- Electronic Prescriptions
  Prescriptions should be sent electronically to: DoD FT BRAGG ePhcy
  Pharmacy NCPDP/NPI Number: 1912310772
  Civilian prescribers may easily find the site via zip code search 28310
  
  Effective immediately, refill pickup time is after 2:00 pm. Refills requested by 10:00 pm on Sun-Thurs will be ready the next business day after 2:00 pm, those requested on Fri-Sat will be ready on Monday after 2:00 pm.
- Hard Copy Prescriptions
  Effective 01 July 2020, WAMC pharmacies will only accept hard copy (paper) prescriptions for controlled substances and emergency room discharge papers. The hospital department that provides emergency services to patients who need immediate medical attention. discharge prescriptions.
  
  Effective immediately, refill pickup time is after 2:00 pm. Refills requested by 10:00 pm on Sun-Thurs will be ready the next business day after 2:00 pm, those requested on Fri-Sat will be ready on Monday after 2:00 pm.
  Controlled Substance Prescription Policy
  
  Fort Liberty pharmacies may only dispense a maximum of a 30-day supply of most controlled substances. The only authorized exception is for controlled substances prescribed for attention deficit hyperactivity disorders, which may be filled for up to a 90-day supply. Schedule III through Schedule V Medications may be written for a 30-day supply, with up to five refills.
- Prescription Refills
  - Order Refills Online
    Effective immediately, refill pickup time is after 2:00 pm. Refills requested by 10:00 pm on Sun-Thurs will be ready the next business day after 2:00 pm, those requested on Fri-Sat will be ready on Monday after 2:00 pm.
    Ordering Refills Online
    
    Pharmacy Services has updated procedures and information in response to COVID-19. Please call the Womack Pharmacy for the latest information from the Department of Pharmacy, TRICARE, and the Defense Health Agency (DHA).
    
    Instructions
    
    Step 1: Go to TRICARE Online and click “Log In”
    Step 2: Log in with your DS Logon Premium (Level 2), DoD CAC or DFAS myPay credentials. If you do not have DS Logon credentials and would like to, click “Register".
    Step 3: Click ‘Rx Refill’ option on the TOL home page or top navigation bar to request one or more refills
    Step 4: Confirm your primary military treatment facility (MTF) or select a different MTF from the drop-down box
    Step 5: Select your prescription(s) to refill. Choose a Pharmacy Pick-up Location. Submit your refill request
    Step 6: Request refills for your family members by selecting the 'Request Refill by Rx Number' option.
    
    Enter up to six prescription numbers.
    Choose Pharmacy your pick-up location.
    Submit your refill request.
  - Order Refills Over the Phone
    You may call the automated telephone refill system to refill your prescriptions 24 hours a day, seven days a week. Please be sure to have the last four of the sponsor’s social security number and prescription number on hand when using either of the refill systems.
    
    Effective immediately, refill pickup time is after 2:00 pm. Refills requested by 10:00 pm on Sun-Thurs will be ready the next business day after 2:00 pm, those requested on Fri-Sat will be ready on Monday after 2:00 pm.
    Steps to Refill Your Prescription Over the Phone
    
    Call the telephone refill system at 1-888-316-8639 or 1-910-907-7676.
    
    Step 1: Select the site where you want to pick up your prescriptions -
    - Press 1 for the Womack Pharmacy Annex
    - Press 2 for Womack Main Outpatient Pharmacy
    Step 2: Press 1 for a refill
    
    Step 3: Enter the last four digits of your sponsor's social security number followed by the pound (#) key.
    
    Step 4: Enter the numeric portion (only) of your prescription number (found in the upper left-hand corner on the prescription label) followed by the pound (#) key.
    
    Step 5: Listen to the message verifying when your prescription will be ready. If you do not hear this portion of the recording, your attempt to refill your prescription by phone was not successful and you will need to start at Step 1 again.
    
    Step 6: Visit the pharmacy you selected during normal duty hours with the ID card of the patient to pick up your prescription(s).
- Prescription Services at Retail Networks
  If you need a prescription filled right away and the pharmacy is closed or you are unable to use the Ft Liberty pharmacy, visit one of the civilian retail pharmacies that are approved by TRICARE. Use the Pharmacy Locator at Express Scripts or call 1-877-363-1303.
- Home Delivery
  All beneficiaries should consider using home delivery to conveniently access your maintenance medications without leaving the house.
  
  We strongly encourage all other beneficiaries to register for home delivery to limit exposure and prevent any delays in therapy. There will be a co-pay for non-active duty patrons. Visit the TRICARE Copayments and Cost-Shares page for more information.
  
  You can get a 90-day supply of most medications at military pharmacies, via TRICARE Pharmacy Home Delivery.
  
  If you are an active duty service member
  1. Register at Express-Scripts.
  2. Update your mailing address on MilBook.
  If you are a family member or retiree
  1. Register on TRICARE.
  2. Update mailing address on MilBook.
  Using Home Delivery With Other Health Insurance (OHI)
  
  When you have other health insurance with pharmacy benefits in addition to TRICARE (such as Medicare or an employer-sponsored health insurance), TRICARE supplements don’t qualify as "other health insurance". Your other health insurance pays first and TRICARE pays second. You can avoid higher costs by getting your prescriptions filled at a TRICARE network pharmacy that is also in your other plan's network.
  
  You can’t use Home Delivery if you have other health insurance, including Medicare Part D, unless:
  - Your other plan doesn’t include pharmacy benefits,
  - The drug you need isn’t covered by your other plan, or
  - You’ve met your other plan’s benefit cap
  If you’ve met any of these requirements, you can get your prescription filled through Home Delivery. You'll need to send proof from your other plan that it isn't covered or you've met the benefit cap.
  Visit the TRICARE Using Other Benefits page for more information.
- Q-Anywhere

Policies
- ID Cards
  It is necessary to provide the military ID card of the patient (if 10 years old or older), or a current copy of the ID card, when obtaining a prescription at any military pharmacy or TRICARE Retail Network Pharmacy to help establish eligibility and authorization. It is permissible for military ID cards to be photocopied (front & back) to assist in eligibility verification and for the purpose of rendering care.
- Controlled Substance Prescriptions
  Fort Bragg pharmacies may only dispense a maximum of a 30-day supply of most controlled substances. The only authorized exception is for controlled substances prescribed for attention deficit hyperactivity disorders, which may be filled for up to a 90-day supply. Schedule III through Schedule V Medications may be written for a 30-day supply, with up to five refills.

Clinical Pharmacy Services
- Services We Provide
  What Can Clinical Pharmacy Do For You?
  - Medication Education: Answer any medication related questions that you may have & ensure proper medication use.
  - Medication Review: Explain the purpose of your medications and improve medication therapy outcomes.
  - Combine medications and possibly reduce unnecessary medication use.
  - Medication Safety Monitoring: Screening for medication interactions and possible side effects.
  - Discuss and review treatment and goals.
  - Offer 30 and 60 minute appointment times to discuss medication concerns in depth.
  Together with your primary care manager (PCM), clinical pharmacists can help you to better manage your medications for the following conditions:
  - Asthma
  - Chronic Obstructive Pulmonary Disease (COPD)
  - Diabetes
  - High blood pressure
  - High cholesterol
  Additional Services
  - Comprehensive Medication Reviews
  - Disease State Management
  - Optimize Medications
  - Reduce Pill Burden
  - Medication Refill Synchronization
  - Screening for Drug-Drug Interactions
  - Medication Device Training
  - Battlefield Acupuncture (BFA)
- Clinical Pharmacy Services Brochure
- Clinical Services Locations
  - Byars Health Clinic
  - Clark Health Clinic
  - Womack Family Medicine Clinic
  - Hope Mills Medical Home
  - Linden Oaks Medical Home
  - Robinson Health Clinic
  - Womack Internal Medicine Clinic
  - Womack Health and Support Center (WHSC) Embedded Behavioral Health
- Preparing for Your Appointment
  Please bring your medications or a current list of your medications to every appointment with any new, discontinued, and/or recent dose changes. Please include any vitamins, supplements, and over the counter medications that you are currently taking.
  
  Bring your medications or a current list of your medications to your appointment. Please include vitamins, supplements, and any over-the-counter medications you are currently taking.
  
  If you have diabetes, please also bring your blood sugar meter or log to each visit for review.
  
  If you need to cancel and/or reschedule your appointment please contact your clinic.

Contact Us

Womack Pharmacy
Call Center

910-907-7427

Hours

Monday-Friday
8:00 a.m. to 5:00 p.m.

Resources

Express Scripts Mobile App

Fort Liberty Pharmacies

Byars Health Clinic
Phone

910-907-7427
Option 2, then Option 3, then Option 1

Hours

Monday - Friday: 8:00 a.m. to 4:30 p.m.

Training Holidays: 8:00 a.m. to 4:30 p.m.

Closed daily from 12:30 p.m. to 1:30 p.m.

Saturday, Sunday, Federal Holidays: CLOSED

Location
Building 2-1959
2864 Woodruff Street
Fort Liberty, NC 28302

To ensure all prescriptions may be filled, the last prescription will be taken 15 minutes prior to closing.

* Clinic pharmacies will be closed for training holidays associated with Thanksgiving, Christmas, and New Year's Day holidays.
Clark Health Clinic
Phone

910-907-7427

Hours

Mon. - Fri. 0800 –1230. 1330 – 1700
Sat., Sun., Training & Federal Holidays Closed

All pharmacies are closed for staff training from 0800—0900 on the fourth Wednesday

Location
4257 Bastogne Street
Fort Liberty, NC 28310

To ensure all prescriptions may be filled, the last prescription will be taken 15 minutes prior to closing.

* Clinic pharmacies will be closed for training holidays associated with Thanksgiving, Christmas, and New Year's Day holidays.
Hope Mills Medical Home
Phone

910-907-7427

Hours

Mon. - Fri. 0800 –1230. 1330 – 1700
Sat., Sun., Training & Federal Holidays Closed

All pharmacies are closed for staff training from 0800—0900 on the fourth Wednesday

Location

3351 South Peak Drive
Suite 101
Fayetteville, NC 28348

To ensure all prescriptions may be filled, the last prescription will be taken 15 minutes prior to closing.

* Clinic pharmacies will be closed for training holidays associated with Thanksgiving, Christmas, and New Year's Day holidays.
**Prescription pickup at the Hope Mills and Linden Oaks Medical Homes are authorized only for patients authorized at those locations.
Joel Health Clinic
Phone

910-907-7427

Hours

Temporarily Closed

Location

4861 Logistics Avenue
Fort Liberty, NC 28307

To ensure all prescriptions may be filled, the last prescription will be taken 15 minutes prior to closing.

* Clinic pharmacies will be closed for training holidays associated with Thanksgiving, Christmas, and New Year's Day holidays.
Linden Oaks Medical Home
Phone

910-907-7427

Hours

Mon. - Fri. 0800 –1230. 1330 – 1700
Sat., Sun., Training & Federal Holidays Closed

All pharmacies are closed for staff training from 0800—0900 on the fourth Wednesday

Location

55 Centennial Parkway
Cameron, NC 28326

To ensure all prescriptions may be filled, the last prescription will be taken 15 minutes prior to closing.

**Prescription pickup at the Hope Mills and Linden Oaks Medical Homes are authorized only for patients authorized at those locations.
Robinson Health Clinic
Phone

910-907-7427

Hours

Mon. - Fri. 0800 –1230. 1330 – 1700
Sat., Sun., Training & Federal Holidays Closed

All pharmacies are closed for staff training from 0800—0900 on the fourth Wednesday

Location

1722 Gruber Road
Fort Liberty, NC 28307

To ensure all prescriptions may be filled, the last prescription will be taken 15 minutes prior to closing.

* Clinic pharmacies will be closed for training holidays associated with Thanksgiving, Christmas, and New Year's Day holidays.
Womack Main Outpatient
Phone
910-907-7427
Hours
Mon. - Fri. 0800-1800
Readiness Training Days 0800-1600
Sat., Sun. & Federal Holidays Closed

Location
2817 Rock Merritt Avenue
Fort Liberty, NC 28376

To ensure all prescriptions may be filled, the last prescription will be taken 15 minutes prior to closing.

* Clinic pharmacies will be closed for training holidays associated with Thanksgiving, Christmas, and New Year's Day holidays.
Womack Pharmacy Annex
Phone

910-907-7427

Hours

Mon-Fri 0800-1800
Readiness Training Days 0800-1600
Sat., Sun. & Federal Holidays Closed

All pharmacies are closed for staff training from 0800—0900 on the fourth Wednesday

Location

1571 Rock Merritt Avenue
Fort Liberty, NC 28310
(In front of Fort Liberty Mini-Mall)

Drive Thru is for the pick up of previously filled prescriptions ONLY.

To ensure all prescriptions may be filled, the last prescription will be taken 15 minutes prior to closing.

Medication and Sharps Disposal

Please safely discard unused medication and controlled substances away from children and pets. Home users of sharps (e.g. needles) are urged to place sharps in hard wall containers (e.g. laundry detergent bottle with screw on lid) before disposal in order to protect garbage collectors from needle sticks. Call your county Department of Health to learn more.

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Health Services

Pharmacy Services

COVID-19 Response

Controlled Substance Prescription Policy

Ordering Refills Online

Instructions

Steps to Refill Your Prescription Over the Phone

If you are an active duty service member

If you are a family member or retiree

Using Home Delivery With Other Health Insurance (OHI)

You can’t use Home Delivery if you have other health insurance, including Medicare Part D, unless:

What Can Clinical Pharmacy Do For You?

Additional Services

Contact Us

Womack Pharmacy Call Center

Hours

Resources

Fort Liberty Pharmacies

Phone

Hours

Location

To ensure all prescriptions may be filled, the last prescription will be taken 15 minutes prior to closing. * Clinic pharmacies will be closed for training holidays associated with Thanksgiving, Christmas, and New Year's Day holidays.

Phone

Hours

Location

To ensure all prescriptions may be filled, the last prescription will be taken 15 minutes prior to closing. * Clinic pharmacies will be closed for training holidays associated with Thanksgiving, Christmas, and New Year's Day holidays.

Phone

Hours

Location

Phone

Hours

Location

Phone

Hours

Location

Phone

Hours

Location

Phone

Hours

Phone

Hours

Location

Medication and Sharps Disposal

Email Updates

Patient Advocate

Need to Submit a Claim?

Need Technical Help?

DHA Address

Womack Pharmacy
Call Center

To ensure all prescriptions may be filled, the last prescription will be taken 15 minutes prior to closing.

* Clinic pharmacies will be closed for training holidays associated with Thanksgiving, Christmas, and New Year's Day holidays.

To ensure all prescriptions may be filled, the last prescription will be taken 15 minutes prior to closing.

* Clinic pharmacies will be closed for training holidays associated with Thanksgiving, Christmas, and New Year's Day holidays.