Womack's Fast Track is closed.

If you are experiencing a medical emergency, please visit Womack's Emergency Room or your nearest hospital.

Patient Resources

Customer Service

Compassionate, Appreciative, Respectful, Encouraging (CARE)

Patient advocates advise and help you with medical concerns within Womack Army Medical Center (WAMC) and outlying clinics. Our mission is to provide a customer service program which offers training, surveys, data collection and analysis to positively shape the patient experience and acknowledgement to our WAMC customer service champions. 

Our vision is to provide the drive for Womack Army Medical Center to rank first in customer service and patient satisfaction among all medical treatment facilities.

Patient Advocacy Services

 All assistance requests to our offices will be replied to as soon as possible, typically within 24 hours on duty days (Monday-Friday).  We are committed to assisting our beneficiaries and WAMC staff with resolving concerns, information and resources. 

Interactive Customer Evaluation (ICE)

ICE is a web-based tool that collects your feedback on services at this facility.

Patient Rights and Responsibilities


Contact Us


Patient Advocate Assistance (Primary Care Clinics, OB/GYN, and Emergency Department)
Patient Advocate Assistance (all other services or locations)


Administrative Support Assistant


Patient Relations/Advocate
8:00 a.m. to 4:00 p.m.
Monday & Friday 
By phone only: 910-570-3345

Training and federal holidays


Send an email to the Patient Advocacy Office


Patient Relations/Advocate

1st floor
2817 Rock Merritt Avenue
Fort Bragg, NC 28310
(Rock Merritt Avenue Entrance)

Don't forget to keep your family's information up-to-date in DEERS.