Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Tag: Contraceptive Care

Doctors and nurses are behind a large ribbon with balloons as decoration. They hold large scissors and stand ready to cut the ribbon.

Feb. 2, 2023

Walk-in contraceptive services begin at Womack Army Medical Center

The Gynecology & Acute Care clinic held a Walk-in Contraceptive Services ribbon cutting ceremony in celebration of expedited contraceptive care at Womack Army Medical Center, Jan. 26. Female, active-duty service members are now able to walk into the clinic on a first-come, first-served basis.

Don’t forget to keep your family’s information up to date in DEERS!