Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Capt. Jarrod Howell and Sgt. 1st Class Mk-Ada-Quet Generaux, both Observer Coach Trainers with 4th Cavalry Brigade, Division East, First Army out of Fort Knox, Kentucky, treat a simulated heat casualty during the Safety Lane; Evaluate a Casualty for a Heat Injury portion of the Donovan Field Lane Warrior Task and Drills Proficiency Assessment of the first-ever United States Army John J. Pershing Best Observer Coach/Trainer Competition at Fort Stewart, Georgia Aug. 28, 2024. The event brings professionals from across the U.S. Army to compete for the honor of Best OC/T from August 27-29.

Aug. 15, 2025

Soldier Heat Safety: Expert Advice from a Public Health Professional

Fort Bragg, NC — FORT BRAGG, NC—As the temperatures rise, Soldiers face an increased risk of heat-related illnesses as they routinely undergo rigorous training across diverse weather conditions. The Fort Bragg Chief of Environmental Health, Department of Public Health, Lt. Col. Owen Price has seen firsthand the impact of heat stress on service members.

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