HomeHealth ServicesCase ManagementOutcomes Management

Health Services

Outcomes Management

Mission

Support the Army mission, by ensuring high quality comprehensive healthcare to all beneficiaries with emphasis on prevention, cost effectiveness, and continuity, while fostering patient and family independence through education and support.

Vision

Medical management… empowering independence, managing healthcare …planning for excellence.

Definition of Case Management

"Case management is a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet complex health needs through communication and available resources to promote quality, cost-effective outcomes."

Case Management Society of America, 2002

How Case Management Works

Assessment

The case manager evaluates the patient/family for services.
Targeted populations:
  • High cost cases
  • High risk cases
  • Complex/disease state management
  • Prevention
  • Wellness

Plan

The case manager:
  • Assists the patient in establishing a successful treatment plan.
  • Provides relevant condition/disease management education.
  • Goal is to assist patient/family in becoming independent in self-care and self-determinate in reaching/maintaining optimal health.

Implementation

Case management:
  • Improves patient/family appropriate access to care and services.
  • Advocates for patient/family and facility services and cost effectiveness.
  • Monitors the ongoing treatment plan for effectiveness.

Coordinate

The case manager:
  • Coordinates the plan of care.
  • Communicates any changes to the plan of care to the team, patient, and family.
  • If needed, coordinates medical supplies, equipment, or in-home services.

Evaluate

The case manager:
  • Patient/family continued need for services.
  • Response to the plan of care.

Contact Us

Hours

7:30 am - 4:00 pm

Telephone Number(s)

Department Chief
1-910-907-1054
Senior Case Manager
1-910-907-6233
Senior Case Manager - Line 2
1-910-907-8586
Health Systems Specialist
1-910-907-1084
Management Analyst
1-910-907-1013
Behavioral Health:

1-910-643-2116
1-910-643-2313

Byars Health Clinic:

1-910-570-3214
1-910-907-7050

Clark Health Clinic:

1-910-907-9762,
1-910-907-9732
1-910-907-9705
1-910-907-8469

Joel Health Clinic:

1-910-907-9199
1-910-907-9054

Robinson Health Clinic:

1-910-907-6495
1-910-907-6973
1-910-907-6767

Womack Family Medicine Clinic

1-910-907-7726
1-910-907-8404

Off-Home Case Managers:

1-910-907-8045

Mother Baby/Peds ICU

1-910-907-8257

Surgery, 2N

1-910-907-7438

Medicine, 4S

 1-910-907-9178

Step-Down/ICU

1-910-907-9261

Placement/Transfers

1-910-907-7717

Location

2817 Reilly Road
Building 4-2817
Ft. Bragg, NC 28310

Don't forget to keep your family's information up-to-date in DEERS.